When the customer comes first, the customer will last!
Service from Suslight
Suslight 5 year warranty Sustainability is important. You will also notice this in the quality of our products. We spend a lot of time and attention to ensure that LED outdoor lighting lasts a long time. We design and produce ourselves and by using the latest technology with the best quality, the lighting is good for 75,000 thousand burning hours. That is why Suslight undoubtedly gives you a 5-year warranty.
Guarantee Service is of paramount importance at Suslight. It is therefore good that we know from each other how we deal with warranty and returns. This is how we solve it together with you: In the event of defects or complaints, please contact the garden professional where the Suslight lighting was purchased. This garden professional will handle the complaint and handle it further for you. We only work with garden professionals and do not enter the private market, which is why we do not handle complaints from private individuals.
Repair As soon as the defective product is in our workshop, we will see if we can repair it. If even we can no longer make it, we will of course provide a new one.
We only work with outdoor LED designed by ourselves.By using the latest technology with the best quality, the lighting is good for 75,000 thousand burning hours. Due to this high quality, we offer a 5-year warranty on all our products.
From 2022 we will start taking in old lighting. Our professional, your gardener or installer, takes the old lighting with him. They hand it in to us and we process it. This way you can easily contribute to recycling.
Making lighting is all about the right composition of the factors. From raw material and light quality to power and voltage. We can only achieve this high quality with the right composition and the right production technique.